
Visalia Community Bank values the trust you place in us to
protect your personal financial information. We are proud
to share this policy we have established to protect you
and your privacy.
Important Notice Regarding Privacy
This
Privacy Notice applies to our customers who obtain products
and services
from us for personal, family
or household purposes. It contains important information
about our privacy polices, because it describes how
we deal with “personal information” about
you as our customer. We may change our privacy policy
from time to time and will let you know if this Notice
is changed as a result.
What is Personal Information?
Generally, “personal information” is
the nonpublic financial information you provide to
us in
connection with obtaining a consumer product or service,
such as a deposit account, loan account, or safe deposit
box. Publicly available information is not covered.
What types of information do we
collect?
To best serve you, and manage our business,
it is important that we collect and maintain accurate
personal
information about you. We collect personal information
such as name, address, social security number, birth
date, deposit and loan balances, and transaction and
credit histories.
We collect personal information about you from the
following sources:
- Information we
receive from you on applications or other forms;
- Information
about your transaction with us or others; and
- Information
we receive from a consumer reporting agency.
What information do we disclose?
Our
policy is that we do not disclose personal information
about you to anyone,
except as permitted by law or
as disclosed in this notice. This means that we share
information about you with others under certain circumstances
specifically permitted by the laws that govern us.
For example, we are permitted to share nonpublic information
about you in order to service your loans or accounts
or to respond to legal requirements. We disclose information
about you to companies who perform services for the
Bank, such as companies that provide check printing
or electronic banking services. We also share nonpublic
personal information with third parties in connection
with the “Joint Marketing and Servicing Arrangements” described
below.
Do we disclose information in
Joint Marketing and Servicing Arrangements?
We may disclose
all of the information we collect,
as described above, with other companies that perform
marketing or services on our behalf or with financial
institutions with whom we have joint marketing arrangements
to provide financial products or services. We do not
share customer information with outside companies for
the purpose of marketing non-financial products to
you.
How do we treat information about
former customers?
If you decide to close your account(s)
or become an inactive customer, we will continue to
adhere to the
privacy policies and practices described in this notice.
How do we protect the security
and integrity of your personal information?
Only employees
who need to know your personal information
will have access to the information. We maintain physical,
electronic, and procedural safeguards to protect your
personal information, in compliance with federal standards.
Our security standards are designed to protect against
unauthorized access to your account information, including
access through the Internet. Our information security
technology is tested periodically to assure that customer
information is protected. Additionally, we require
the companies to whom we provide customer information
for joint marketing or servicing purposes to maintain
security standards to protect the information.
Keeping up to date with our Privacy
Policy
Visalia Community Bank will provide you with
our Privacy Policy before you establish your account
relationship
and annually as long as you maintain an ongoing relationship
with us. You can review our current policy on our Web
site at www.vcb.com or by requesting a copy from your
local branch.
Web Site Privacy Policy
Visalia Community Bank respects your privacy and wants
you to be aware of its policies regarding its use of
information it collects about you.
When you visit our web site to read or download information
we record the following:
- The name of the
domain from which you access the Internet
(for example, aol.com if you are connecting
through America Online);
- The internet address of the web site which you
linked directly to our site, if any (for example,
www.yahoo.com
if you are using the Yahoo search engine.)
- The type of web browsing software you use to visit
our site.
- The date and time you access our site;
- When you identify yourself so that we can respond
to an inquiry or request from you, make a comment
requiring correspondence, or submit a complaint, various employees
may be required to see your information.
We adhere to the following principles in handling
the information you provide:
- We use your personal
information only for the purpose for which it was
originally collected.
- We keep your personal identifying numbers in secure
systems.
- Only employees with a business reason to do so access
your information and identifying numbers.
- We do not disclose your information outside Visalia
Community Bank, except as permitted by law.
We want to remind you that sending e-mail
to info@vcb.com is not necessarily secure
against
interception. If
your information is very sensitive, or includes
personal or confidential information, such
as your account,
ATM, check card, or Social Security number,
you should either send it to us using the
secure-mail link that
is available through our Internet Banking
product or send it to us by postal mail.
- Provide privacy compliance training to all appropriate
personnel on a regular basis.
- Monitor the privacy compliance program and the suitability
of the privacy notice to actual bank practices,
and
- Revise the privacy notice
as needed.
The Board, Management
and staff of Visalia Community Bank will be committed
to protecting
the sensitive information furnished on
a daily basis by bank
customers through their use of
the bank’s
products and services.
Visalia Community Bank
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