Phone: (559) 625.8733
No branch nearby? No computer handy? No problem! Your money is as close as your cell phone. Visalia Community Bank offers free mobile banking. Transfer funds, view account info, and more.
Use any web-enabled mobile device--anytime, anywhere. Simply type www.vcb.com/mobile into the device's web browser. Use the same Access ID and Passcode as your online banking login and you're ready to go!
Frequently Asked Questions About Mobile Banking
Q: What is mobile banking?
A: Visalia Community Bank's mobile banking will give you instant connectivity to your accounts anytime, anywhere using the browser on your mobile device. This product allows you to access account details, history and check account balances. In addition, the product also allows you to make immediate internal transfers.
Q: Will mobile banking work on all mobile devices?
A: Visalia Community Bank's mobile banking product is a browser-based application that is available from any mobile device enabled with Secure Sockets Layer (SSL) Internet access. The streamlined Internet banking pages and functions are designed for mobile browser access.
Q: How do I access mobile banking?
A: You simply type www.vcb.com/mobile in your mobile device's Web browser to access our site.
Q: Do I need to enroll to use mobile banking?
A: The product requires no enrollment or applications to download. Once you access www.vcb.com/mobile through your mobile browser, you will be prompted to log in. Use the access ID and password you use to access your Internet Banking account.
Q: What accounts can I access with mobile banking?
A: You can access any of your accounts available for access within Internet Banking.
Q: How do I view my account information?
A: Once you access the site at www.vcb.com/mobile, you'll see a listing of all of your online accounts and their available balance, from which you can choose to view account information. Simply click on the account you would like to access to view more information.
Q: Can transfers be made using mobile banking?
A: Immediate internal transfers can be made using the mobile banking product. The transfers page will list all approved online transfer accounts.
Q: Is mobile banking secure?
A: Mobile banking offers the same layered security features and protections that are applied to Visalia Community Bank's Internet Banking product. All Internet Banking security features are applied at login. Account information (including login/password) will never be stored on mobile phone devices, plus your security question may be asked to ensure the protection of privacy. Note: Always remember to log off when finished.
Q: What happens if I type the wrong password more than three times and disable my account?
A: You must log in to Internet Banking from a PC and reset your passcode before you can log in to Mobile Banking. You can use the Auto Passcode Reset feature (Forgot Passcode? Link) from the Visalia Community Bank website or contact the Internet Banking Coordinator to reset.
Q: How much does the product cost?
A: Visalia Community Bank provides mobile banking as a free service to our online banking customers. However, web access is needed to use our mobile banking and your mobile communications carrier may charge you for web access. Please check with your service provider for specific fees and charges.
Visalia Community Bank, Member FDIC, Equal Housing Lender
Each depositor insured to at least $250,000
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